Thankfully, Laiye RPA simplified it all by shouldering the tedious processes, making everything speedier and error-free while bringing smiles to customers' faces and the employees. After deployment of RPA, all the staff had to enter the business processing system, check the status of the customer's query and identify whether any changes needed to be made before proceeding accordingly. Afterward, the staff would send a quick notification email to the customer and record all the details.
Laiye RPA was a worthwhile investment for China Mobile. RPA is beginning to have a strong presence in the telecommunications sector, and for a good reason, too. It's the latest technological solution that delivers promising results, helping enterprises boom in the modern era of digital transformation.