As we come out of the shadows of COVID-19, business, finance and operations leaders need to prepare their organisations for the opportunities and challenges that lie ahead.

This session will provide an insider’s view of what awaits us all in 2023. He will give us a glimpse of the future of work – and how to stay ahead of the game, win the competition for talent, understand trends in jobs and skills, and how to transform the operating model.

A recurring observation during the pandemic and periods of hybrid work is employee burnout – the consequence of extended hours of working, and when employees are unable to draw a line between personal and professional.

In this panel discussion, senior executives discuss practices in detecting and addressing employee burnout. They will share tips and tricks on how to keep your teams engaged and happy throughout the year, including success stories on improving employee experience overall.

Is employee’s burnout real?
Does the enterprise’s digital transformation strategy actually contribute to employees’ burnout?
Tackling employees’ burn out: What has worked and not worked so far?
Bridging the gap in expectations and flexible work models
Deploying intelligent automations to reduce employees’ burnout and high turnover

Panelists:
Yeow Loye Siew, Chief Information Technology Officer, BOC AVIATION
Ross Mackay, Group Head of Global Shared Services and Finance Process Optimisation, INTERNATIONAL SOS
Ronen Lamdan, CEO, LAIYE INTERNATIONAL
Joey Chua, Head of IT, OSM MARITIME SHIP MANAGEMENT
Pankaj Kabra, Senior Vice President Finance, TRAVELOKA

A 2022 Gartner survey of CEOs elevated the workforce to the top of strategic business priorities for 2022/23, behind only growth and technology. As businesses settle into the new normal – characterised by dynamic uncertainty – how does management ensure operations run smoothly with minimal disruption?

A Boston Consulting Group study says 70% of digital transformations fail short of their objectives. A Deloitte and IAM Nederland study blames this on too much focus on technological change instead of supporting processes and behaviour.

The presentation will unveil strategies, tactics and secrets to helping your organisation architect a roadmap to successfully transform your business through the smart integration of people, process, technology and best practices.

IDC says we fail in our digital ambitions because we rely on outdated key performance indicators, we follow the traditions of siloed mentality, we focus on short-term tactical plans, we rely on the limited digital skills and expertise, and we pursue silos of innovation.

In this panel discussion, we dismantle these traditions by revealing what works and what doesn’t, including how to fast track.

The biggest workforce management challenge today
The right way to boost measurable productivity for individual employees while realising the organization’s business goals
Increasing efficiency and driving tangible cost savings while building a culture that supports growth and collaboration
Becoming a data-driven organisation: Strategies and pitfalls to avoid
Best practices in improving consistency and quality of user/customer experiences


Panelists:
Edmund Situmorang, Group CTO, ASIA BULK LOGISTICS
Siraj Iqbal, Assistant Director, E-Invoice Project Office IMDA
Raju Chellam, Chairman, Cloud & Data Standards, ITSC (IT STANDARDS COMMITTEE)
Gary Saw, General Manager, LAIYE ASIA PACIFIC
Rajiv Renganathan, IT Director - Supply Chain Digitization , SCHNEIDER ELECTRIC