Offer Timely Customer Services with Intelligent Automation
Search in knowledge base and offer timely, AI-powered customer support and enhance overall satisfaction.
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24/7 Customer Support
Agents diagnose connectivity issues by analyzing user device logs and network data to address complaints.
Spectrum Management
Automation reduces network congestion, enhances bandwidth efficiency, and ensures seamless connectivity.
Network Health Monitoring
Predict hardware failures, schedules repairs, and reduces unplanned outages.
Revenue Accuracy
Validate usage records, generate invoices, and detect SIM card cloning or subscription fraud.
Optimized Resource Management
Track network components using RFID and predictive analytics.
Service Tier Custimization
Adjust Quality of Service parameters based on subscriber contracts and application needs.
Personalized Engagement
Analyzes user behavior through conversation to deliver targeted offers and increase customer satisfaction.
Threat Neutralization
Detect attacks, phishing attempts, and unauthorized access, blocking security threats.
How China Mobile Simplified Workflow and Reduced Errors with Laiye
Result focused
We combine Robotic Process Automation (RPA), Intelligent Document Processing (IDP), and AI Agents as our all-in-one platform. We help companies of all industries improve efficiency, and further boost their business to a new level.
Designed for impact, our product consistently deliver measurable results to best meet your business needs.
Laiye Intelligent Automation Platform is end-to-end, ensuring our customers can get familiar with the tools with minimal effort.