ABOUT LAIYE /

Make your organization and people future ready.

At Laiye, we envision a future where every employee has an AI Agent, transforming productivity, unleashing creativity, through an integrated platform that combines RPA, IDP, and conversational AI to create a digital workforce. Laiye’s Work Execution Platform helps them do better... and be better.

We’re passionate about closing the work execution gap – which is manual repetitive work that needs to be automated, and software tools for individuals and companies to do this. It’s a new framework and way of thinking, called the Work Execution System. It makes digital transformation more than just a buzz-phrase.

It creates a digital workforce to complement the human workforce, and not only gives companies a competitive edge, but individual workers have improved tools, learning and a better work experience.

So we’re Laiye, and we want to help you close the work execution gap.

A letter from
our CEO

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Read Arvid’s letter

Why Laiye ?

Integrated Intelligent Automation platform

Our AI-powered automation platform empowers organizations to accelerate their digital transformation journey.

We integrate RPA, IDP, and Chatbots, and deeply integrate native AI with large language models to help enterprises enhance the efficiency and productivity throughout the entire lifecycle of business processes.

For enterprises with extensive experience in automation, our AI-based self-learning robots and conversational AI help businesses unlock a higher level of operational excellence.

Easy to start

For enterprises just embarking on their automation journey, our technology platform is easy to start with because it offers out-of-the-box models, drag-and-drop AI, and an online bot store with over 1000 ready-to-use bots. We help you reduce implementation time and lower cost. Ready to go on Day 1.

Our products come with AI embedded, so deployment can be as easy as drag and drop. The Intelligent Document Processing models are self-learning and our Chatbot has Natural Language Understanding built in.

We believe smooth, fast, implementations create the foundation for a thriving automation program, which is why we developed our platform with the end user in mind.

Customer first

We have an industry-leading customer retention rate and Net Promoter Score among end-users, also being recognized as a Customers’ Choice in the 2024 Gartner Peer Insights “Voice of the Customer” RPA report.

We have a passionate partner network that works alongside customers to rigorously map out their automation needs and what impact it should deliver. This approach helps companies to identify, implement and manage automation opportunities.

There are over 800K registered developers contributing to a robust community forum. You can tap into the community anytime to augment your IA program.

Global network

We have a global presence comprising over 12 nationalities spread across Europe, the Middle East and Africa (EMEA), Americas and the Asia-Pacific, focused on supporting your business.

Our AI hubs are in Paris and Beijing. We have offices and R&D hubs in London, Paris, Mexico City, Singapore and Shanghai.We have a 24/7 local technical team providing best-in-class service and ensuring our customers comply with the most stringent data regulations.

We adhere to bank vault security standards and the entire automation platform is capable of on-premise deployment to avoid data leakage, with complete auditability of bots, users, processes, and environments.

Environmental
Social
Governance

Laiye has always been committed to environmental, social and governance.

We firmly believe that maintaining close links with different stakeholders inside and outside the company and continuously implementing responsible and trustworthy corporate governance is the key to ensuring sustainable business development.

2022
Close series C funding
Closes Series C at $160 Million to Accelerate Global Rollout of Intelligent Automation
2022
Mindsay Acquisition
Acquires Mindsay, a leading European enterprise chatbot and voicebot platform
2021
Series C+ funding
$50 million raised in series C+ round led by Ping An Global Voyager Fund and Shanghai Artificial Intelligence Industry Equity Investment Fund.
2020
Series C funding
$42M raised in Series C funding co-led by Lightspeed Venture Partners and Lightspeed China Partners. Cathay Innovation, who led the Series B+ round, and Wu Capital, who led the Series B round, also participated in this round.
2019
Launch of RPA Creator
Launch of RPA Creator, Chatbot, and an RPA+Al intelligent platform. Merger with Awesome Technology.
2018
Launch of Laiye Chatbot platform
Launch of Laiye Chatbot platform, a conversational AI platform that helps organizations build, train, and deploy chatbots.
2015
Laiye was founded
Laiye was founded by Ivy League Ph.D graduates, and launched the first product, Xiaolai, which serves 15 million users via WeChat.

Fast facts

600+
Channel partners
800K+
Registered developers
250+
Fortune Global 500 & China Top 500
7
out of 10 Fortune Global 500 companies trust Laiye solutions
Selected as a Customers' Choice in  “Gartner Peer Insights ‘Voice of the Customer’: Robotic Process Automation” report 2024
2024
The ONLY vendor selected in all Everest RPA / IDP / Conversational AI / PEAK Matrix® Assessment
2022

Recognitions

As a truly exceptional product, we consistently win recognition in our industry.

2024
Customers' Choice in the 2024 "Voice of the Customer" RPA
Gartner Peer Insights
2024
Recognized as a "Major Contender" in the Everest Group Intelligent Document Processing (IDP)
PEAK Matrix® assessment 2024
2023
Selected into MQ for Enterprise Conversational AI Platforms
Gartner
2023
Selected into Magic Quadrant™ for Robotic Process Automation (RPA)
Gartner
2022
Named as a "Major Contender" in the Everest Group Intelligent Document Processing (IDP)
Products PEAK Matrix® Assessment
2021
Customers' Choice in the 2021 "Voice of the Customer" RPA
Gartner Peer Insights
2021
Named as a "Major Contender" in the Everest Group Intelligent Document Processing (IDP)
Products PEAK Matrix® Assessment
2021
Selected as a Niche Player in "Magic Quadrant for Robotic Process Automation"
Gartner Magic Quadrant
2019
Innovation Achievement Award
World Artificial Intelligence Conference
2019
The Best AI Whole Scene Solution For New Retail Industry Award
2019
Top 50 Industrial Intelligence Upgrading & Industrial Intelligence Upgrading and Leading Award
Global Mobile Internet Conference
2018
Gartner Best Supplier "Cool Vendors in Consumer Mobile Applications and Bots"
Gartner Magic Quadrant
2018
Global AI Challenger Winner of "Opinion Questions Machine Reading Comprehension"

Join us across the globe

We are located around the world in more than 20 cities, and act as One team.

China
China Electronics Building, Haidian District, Beijing
EMEA
20 Eastbourne Terrace, London W2 6LG
americaS
To Be Determined
ASIA PACIFIC
6 Raffles Quay #14-06 Singapore
France
Malaysia
Singapore
Philippines
Australia
China
Israel
Lithuania
Sweden
UK
Spain
Brazil
Mexico
USA