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Dear valued customers, partners, and Laiyeans, As we usher in the first working Monday of the Year of the Dragon or 龙Loong, I would like to extend my heartfelt wishes to everyone: Happy Chinese New Year, and may you have a prosperous start to the year of the Dragon!
Following the debut of Laiye Hong Kong Week in early 2023, the start of 2024 witnessed a new-year version of HK Week. Executives of Laiye gathered in the Greater Bay Area (GBA) once again, and had in-depth exchanges with customers and partners in government and enterprise sectors. The hearty trip from January 16th to 20th, which is conducive to the digital transformation of GBA, unfolds a new map for the development of AI Agent in 2024.
At the early beginning of the new year, we are taking a moment to reflect on the journey we've had in 2023. It was a year of challenges, surprises and innovations. ChatGPT took the world by storm and has rejuvenated the automation and digital workforce market, which could lead to a remarkable increase, potentially by a factor of 10 or even 100 times its current state.
How Digital Workforce Solutions Empower Manufacturing Industries for Sustainable TransformationThe emergence of trends like Generative AI, Industry 4.0 and Internet of Things, combined with the demand for carbon emission reduction, has presented manufacturing companies worldwide with numerous opportunities and challenges. The 2023 Manufacturing Industry Outlook, published by Deloitte, says that leaders should leverage digital technologies, adopt strategies for the future of work, and drive supply chain resiliency. From Laiye perspective, digital workforce is a chance for breakthroughs.
The global Robotic Process Automation (RPA) market initially witnessed a rapid surge in growth, but it has since entered a phase of deceleration in recent years. According to Gartner’s recent Critical Capabilities for RPA report, the growth rate plummeted from 63% in 2020 to 22% in 2022. This decline signals that the RPA market has transitioned from its initial exuberance to the early stages of maturity.
Year 7 was nothing but a perfect storm. In the past 12 months, the world indeed entered the phase of efficiency, as we outlined in the blueprint during our category design for Work Execution System. There was no more free money, growth at all cost but stricter ROI analysis and profitable growth.
In the rapidly evolving landscape of ChatGPT and other Large Language Models, digital workers are becoming the key drivers of digital transformation for enterprises, which will help to enhance work efficiency and realize digitization.Guanchun Wang, Chairman and CEO of Laiye in dialogue with Gavin Allen, Executive Editor in Chief of Huawei, sharing insights on digitalization in the era of Large Language Models.
Q&A with Guanchun Wang, Chairman and CEO of Laiye on Laiye being recognized for the first time in Gartner® Magic Quadrant for Enterprise Conversational AI PlatformsLaiye, a pioneer in the Work Execution System, trusted by 1000+ enterprises globally, was recognized as a Niche Player by Gartner in the 2023 Magic Quadrant for Enterprise Conversational AI Platforms for the first time. On March 13, Gartner announced the Critical Capabilities report for Enterprise ConversationalAI Platforms, in which Laiye excelled in its Channel integration, Voice, and Conversation management.
The increasing trend of using large language models, including GPT-3/ChatGPT, has been widely discussed lately. The influence of this technology extends beyond the realm of Artificial Intelligence and is predicted to revolutionize the software industry as a whole.