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Volatility is the new normal. Over the past few years, the Covid-19 pandemic, the Ukrainian crisis and other geopolitical tensions have unprecedentedly impacted businesses worldwide. Businesses have had to adjust to the massive growth in the digital and e-commerce sectors.The combination of demotivated staff and inefficient processes hinders growth and prevents businesses from being flexible when circumstances call for rapid change. How do businesses handle these rapid shifts? How to get your business future-ready? Get more insights in our new blog
Finding yourself glancing at LinkedIn more frequently these days? You’re not alone. More than 19 million workers in the United States have quit their jobs since April 2021, a record pace disrupting businesses around the world. It’s a similar story in the Asia Pacific region.
In this article, I’ll outline how Shared Services as a model has evolved over the years, the factors leading to its explosive growth, and how Shared Service Organizations (SSOs) should respond to the disruption of the industry.
Intelligent virtual assistants, also known as IVAs, can engage with customers in a conversational way. As recent advancements in AI are making IVAs easy to use and cost-effective, businesses are increasingly using IVAs in their operations instead of traditional chatbots.
In this article, we look at how companies like Laiye can help companies harness the power of citizen development to stay ahead of the curve in digital transformation.
Like remote working and virtual conferences, the pandemic has accelerated a shift in attitudes towar
To eliminate these repetitive and manual processes and boost accuracy and efficiency, Lenovo looked
This article will examine how Intelligent Automation works to lower business costs and enables compa