Laiye for
Travel & Transportation
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Improve Travel & Transportation Services by Intelligent Automation

Handle a large volume of customer inquiries and claims with digital worker.

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Scenarios of Intelligent Automation in Travel & Transportation Operation

Booking Automation Use case Icon

Booking Automation

Find the best combinations of price, transportation, and timing across platforms.

Compliance & Security Use case Icon

Compliance & Security

Generates reports of safety audits and accessibility complaince to ensure security and safety.

Business Intelligence Use case Icon

Business Intelligence

Tracks rival pricing, packages, and promotions to stay competitive and boost business insights.

Customer Support Automation Use case Icon

Customer Support Automation

Use Conversational AI to handle customer inquiries, improving satisfaction while reducing support costs.

Travel Advisors Use case Icon

Travel Advisors

Chat with customers to suggest destinations, activities, accommodations based on preferences, budget, and plans.

Trend Analysis Use case Icon

Trend Analysis

Analyze trends based on search data, booking details, and social media posts to predict hot destinations and marketing focus.

Risk Management Use case Icon

Risk Management

Analyze sensor data (e.g. from airplanes, trucks) to predict maintenance needs and prevent breakdowns.

Route Optimization Use case Icon

Route Optimization

Optimize shipping routes, bus paths, or delivery schedules based on traffic, weather, or historical delay patterns.

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How Thalys Handled Overwhelming Customer Inquiries by Intelligent Automation

Laiye helped Thalys reduce the stress of customer support department and improve the overall customer satisfaction.

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The result
After implementing Laiye's conversational AI, Thalys reduce its cost on customer service operations while maintaining customer satisfaction.

Result focused

We combine Robotic Process Automation (RPA), Intelligent Document Processing (IDP), and AI Agents as our all-in-one platform. We help companies of all industries improve efficiency, and further boost their business to a new level.

Designed for impact, our product consistently deliver measurable results to best meet your business needs.

Laiye Intelligent Automation Platform is end-to-end, ensuring our customers can get familiar with the tools with minimal effort.

Let us help you do better and be better.