Enhance Customer Service with Intelligent Automation
Automate claims processing, customer support, risk assessment policy management, leads qualification, etc.
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24/7 Digital Support
Guide customers through policy purchases, coverage adjustments, and document submissions.
AI-powered Risk Profiling
AI analyzes historical claims data and external datasets to assess risk profiles.
Audit-ready Reporting
Automate GDPR, HIPAA, or Solvency II compliance by generating audit trails.
Customer Insights
Use AI to uncover customer behavior patterns. Achieve more targeted marketing and better product development.
Claims Handling
Validates claims against policy terms, flags fraud patterns, and auto-approves low-risk cases.
Real-time Monitoring
Detect suspicious claims by analyzing behavioral patterns and cross-referencing external databases.
Proactive Risk Mitigation
Predict incidents and triggers preventive actions (e.g., maintenance alerts) to ensure security.
Risk Transfer
Simulate various scenarios to optimize reinsurance strategies.
How Taiping Life Insurance Enhance Customer Experience with Laiye
Money-back Guarantee
Laiye is the first Intelligent Automation platform to offer a risk-free incentive to retailers looking to successfully implement automation and digital transformation in their business.
We work with you to determine what results you want to achieve and will refund 100% of the value of the software license fees if your business goals are not achieved within an agreed time frame.