Enhance Customer Service with Intelligent Automation
Automate claims processing, customer support, risk assessment policy management, leads qualification, etc.
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24/7 Digital Support
Guide customers through policy purchases, coverage adjustments, and document submissions.
AI-powered Risk Profiling
AI analyzes historical claims data and external datasets to assess risk profiles.
Audit-ready Reporting
Automate GDPR, HIPAA, or Solvency II compliance by generating audit trails.
Customer Insights
Use AI to uncover customer behavior patterns. Achieve more targeted marketing and better product development.
Claims Handling
Validates claims against policy terms, flags fraud patterns, and auto-approves low-risk cases.
Real-time Monitoring
Detect suspicious claims by analyzing behavioral patterns and cross-referencing external databases.
Proactive Risk Mitigation
Predict incidents and triggers preventive actions (e.g., maintenance alerts) to ensure security.
Risk Transfer
Simulate various scenarios to optimize reinsurance strategies.
How Taiping Life Insurance Enhance Customer Experience with Laiye
Result focused
We combine Robotic Process Automation (RPA), Intelligent Document Processing (IDP), and AI Agents as our all-in-one platform. We help companies of all industries improve efficiency, and further boost their business to a new level.
Designed for impact, our product consistently deliver measurable results to best meet your business needs.
Laiye Intelligent Automation Platform is end-to-end, ensuring our customers can get familiar with the tools with minimal effort.