Transform how you do business.

Make your company and your workforce future-ready.

Discover the Work Execution System

Powering the Future of Intelligent Automation

We drive digital transformation for the world

Learn more

Laiye Releases the Ebook "The Rise of Intelligent Automation"

Laiye ranked highest as a 2021 Customers' Choice in Gartner Peer Insights VOC Report

Make work better.
Make business better.

Transform with our Work Execution System
and Intelligent Automation solutions

Done right, a digitally enabled workforce leverages technology’s efficiency and accuracy while empowering and inspiring people to be more creative and productive. The right technology can streamline your operations, unleash your employees’ capabilities, and enhance their job satisfaction. All while reducing your operational risks, improving your customers’ experiences, and helping your company thrive.

Find out how our Work Execution System (WES), our innovative digital approach and solution, complement and elevate the human workforce.
And make work…and business better.

Healthcare
Logistics
Retail
Finance & Insurance
Travel & Transporation
Healthcare
Logistics
Retail
Finance & Insurance
Travel & Transporation

Laiye by the numbers

95
%+
Client retention
global rate
700
k+
Developers
in our registered Community
200
+
Fortune Global 500
& China Top 500
2,000
+
Bots ready to use
in online bot store

Welcome to the
future of work.

The business of work has changed. Forever. Work operating environments have evolved, productivity is at historically low levels, business volatility is at historically high levels. Workers are dissatisfied, few workforces are future-ready. There are gaps, Work Execution Gaps, between what work is and what employees want…and need it to be. And between what companies want and need and what employees and technology can currently provide. 

We help our clients close those gaps, transform how they do business, optimize human capital (and improve morale), streamline operations, and elevate customer satisfaction. All through our innovative Work Execution System (WES), supported by our best-in-class, advanced, intuitive, integrated, scalable platform of IA solutions and products. 

Our approach is different. And better. WES is a single, unified platform and solution set that is interoperable with any system and is optimized, streamlined, more effective and more productive. It is advanced and comprehensive. It is a transformative approach and line-up.

The future of work is here. Today.

Find out more

Laiye at work

Find out how we help our clients transform how they do and what they do.

We are committed to helping our clients achieve their objectives, whether cost-oriented, revenue-focused, or productivity-related. Our commitment to our clients’ success runs so deep, we offer a performance guarantee.

Lenovo uses Laiye to lightens its employee workloads and boosts productivity

We have been able to better realize autonomous RPA process development and operation through the training and customer success services provided by Laiye.

Carol Brant

Lenovo IT Command Center

32
%+
Y-t-Y growth
32
%+
Y-t-Y growth
32
%+
Y-t-Y growth

Lenovo uses Laiye to lightens its employee workloads and boosts productivity

We have been able to better realize autonomous RPA process development and operation through the training and customer success services provided by Laiye.”

Carol Brant
Lenovo IT Command Center

32%+

Y-t-Y growth

32%+

Y-t-Y growth

32%+

Y-t-Y growth

The human-machine collaboration between the Laiye Chatbot and Wyeth Nutrition customer service representatives provides a better experience for customers, saves a large amount of human energy and financial resources, and increases consulting efficiency.

Head Of CRM and Operation, Wyeth

280,000
customers
in one year
85%
answer recall rate
90%
recall accuracy
30%
increase
daily workflow efficiency
280,000
customers
in one year
85%
answer recall rate
in one year
90%
recall accuracy
in one year
30%
recall accuracy
daily workflow efficiency

AstraZeneca cut costs for compliance consulting by 50% with Laiye

Laiye has helped AstraZeneca increase accuracy rates in handling queries and offer better intelligent recommendations for patients. AstraZeneca can now focus on doing more valuable work, improving operational processes and healthcare experiences.

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/

50%
cost
reduction
90% +
accuracy
rate
98%+
intelligent recommendations
triggered
82.30%
questions
covered
50%
cost
reduction
90% +
accuracy
reduction
98%+
intelligent recommendations
reduction
82.30%
intelligent recommendations
covered
Woman typing on a laptop

Lenovo uses Laiye to lightens its employee workloads and boosts productivity

We have been able to better realize autonomous RPA process development and operation through the training and customer success services provided by Laiye.

Carol Brant

Lenovo IT Command Center

100+
systems
running
200+
Scenarios
created
83.00%
Request handled
automatically
100.00%
Accuracy
detected
100+
systems
running
200+
Scenarios
running
83.00%
Request handled
running
100.00%
Request handled
detected

TGV Lyria scaling customer service with a full-page bot connected to Zendesk

Despite offering an AI solution, Laiye is a very human company. Their team is always there to support us and their platform is extremely reliable and user-friendly.

Fanny Blandenet

Transversal project Manager

24*7
Customer support
2
languages
handled by the bot
94%
understanding rate
24*7
Customer support
2
languages
94%
understanding rate
understanding rate
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Resources to move
your business forward

How can we help you do better and be better ?

We help our clients transform how business is done, optimize human capital, and improve their operations. And achieve new levels of success.