How a Large Multinational Enterprise Scaled Document Automation Across Six Business Use Cases

Powered by Laiye Agentic Document Processing (ADP) Platform

A large multinational enterprise with 25 global branches and 400+ subsidiaries unified document processing on one AI-powered platform, expanding from an initial pilot to six business use cases across its global operations.

The challenges

With operations spanning Europe, the Americas, Asia, and Africa, the group handles large volumes of documents across multiple languages, formats, and regulatory environments.

Individual business units had adopted their own document-processing tools, creating overlapping capabilities, data silos, and growing maintenance costs. The company was considering a platform that could consolidate document processing capablities across business functions and regions.

The solution: one platform, six business use cases

The group deployed Laiye Agentic Document Processing (ADP) platform as its shared platform for document processing. It now supports six document-intensive workflows.

1. Travel Expense Processing

ADP processes approximately 1,600–1,800 multilingual invoices each month, extracting key information and flagging low-confidence results for human review. Once reviewed and approved, expense data can be processed in line with local requirements and transferred to finance systems.

2. Procurement Invoice Verification

ADP cross-checks invoice details against purchase order data, including product information and amounts, to identify discrepancies and flag potential issues for review.

3. Bank Guarantee Processing

The platform extracts key clauses from approximately 1,000 bank guarantees each month, cutting processing time from 20 minutes to 8 minutes per document.

4. Customs Documentation

ADP cross-checks information across packing lists, waybills, and invoices, handling approximately 1,500–2,000 pages of customs documentation each month. This has reduced processing time by 60%.

5. Business License Management

Supporting more than 400 subsidiaries, the platform helps process business licenses and related documents for qualification reviews, risk checks, and updates to enterprise resource planning (ERP) systems.

6. Recruitment Document Processing

The platform structures information from approximately 5,000 resumes and assessment documents annually, helping streamline recruitment workflows and improve processing efficiency by around 60%.

The results

Since its pilot launch in September 2025, the platform has expanded from one use case to six, delivering the following reported results:

• 8,000+ documents processed monthly
• 100+ languages supported
• 95%+ reported processing accuracy
• Around 60% less processing time for customs documentation
• Bank guarantee processing reduced from 20 minutes to 8 minutes per document
• Around 60% improvement in recruitment processing efficiency

With a shared platform in place, teams can reuse document-processing capabilities across business functions and regions. This makes it easier to expand automation to new use cases without building a separate solution each time.

Explore Laiye ADP and discover how it can streamline document workflows across your business.