Personnel Updates Are 30 Times More Efficient
KE Holdings has cooperated with over 100,000 brokers, and behind this massive scale of personnel is a considerable amount of data. Before RPA deployment, staff would have to update the information of these brokers every day, which is highly repetitive and cumbersome. Although each operation only takes 30 seconds when done manually, the total monthly operation volume is about 30,000. After RPA deployment, each process only takes one second now. This makes it 30 times more efficient than before, ultimately reducing staff workloads.
Data Extraction Now Saves Them 58 Hours Per Week
Additionally, in KE Holdings SSC (Shared Service Center), incumbents' data needs to be organized and updated for transfer, entry, and exit. Before RPA deployment, staff must export the active staff roster from the HR system every day, before cleaning and calculating the data according to specific rules and generating analysis reports. However, after RPA deployment, the bots are able to update and process the data of 5,000 to 6,000 staff in real time, saving them 58 hours per week.