Collaboration between human workforce and digital workforce

The hub - Workforce Management-Collaboration between human workforce and digital workforce

The Hub integrates the collaborative work of humans and robots, providing clear instructions to robots to create more and safer automation opportunities.

A platform that you can cooperate with data and your robots

Icon for Collect feedback and optimize model over time
Collect feedback and optimize model over time

The confirmed and modified data you send to the hub is collected as training data to improve the performance of AI models. Thus, the more you use the Hub, the more effective ML models can be.

Icon for Easy to involve different roles in process
Easy to involve different roles in process

Tasks can be allocated to different roles according to the executor or by redeploying. Each task owner only needs to focus on an individual task in the process .

The hub - Workforce Management-Multiple-channel notification

Multiple-channel notification

Notifications can be sent in multiple channels including WhatsApp, Line, iMessage, etc. You can pick one or several channels.

The hub - Workforce Management-Customized interface

Customized interface

More than 20 types of pre-built elements are at your fingerprints for you to build a decent interface by simply drag and drop. You can even build your own application combining the interface built with this component and automation process created.

The hub - Workforce Management-Interactive Experience

Interactive Experience

Automatically adapt to multi-device and multi-resolution displays such as mobile phones, Pads, and computers. optimizing input Optimize your experience and improve efficiency.

Differences between community version & enterprise version

Features
Community version
Entreprise version
Process editing
Need network connection
Parameters and credentials
Commands relating to The Hub
Commands relating to Date Service

Differences between SaaS Version & On-premise Version

Modules
Features
SaaS Version
On-premise Version
Building Skills
FAQ
Flow Builder
Automation
Table QA
Document search
Annotation
Online Learning
Issue Management
Knowledge Mining
Preset Messaging Channel
Preset Voice Channel
Pre-built Connectors
Pre-integrate vendor
Preset Customer service
Custom Handover API
User Channel Widget
Customer experience
User Feedback
NLU Customization
Multi-Model Interaction
Dynamic Dialogue Policy
Customization
Personalized Experience
Metadata Application
Authority system
API Integration
Scalability

Differences among different types

Attended & Floating
Attended & Node-locked
Unattended & Floating
Activation
With account and password
With “Activation code”
With Secret Key
Network
Need
Not Need
Need
Commander
Necessary
Not necessary
Necessary

Differences between community version & enterprise version

Features
Community Version
Enterprise Version
Process Execution
Node-locked License
High-Density Deployment

Differences between community version & enterprise version

Features
Community Version
Enterprise Version
Foundational Function
Client Software Update
Parameters & Credentials
Real-time Monitoring and Screencap
Role & Department Management
Open API

How can we help you do better and be better ?