Collaboration of human and digital workers

Collaboration Hub connect human and digital workers, providing clear instructions to robots for automation.

Collaboration of human and digital workers

Collaboration Hub connect human and digital workers, providing clear instructions to robots for automation.

Collaboration of human and digital workers

Collaboration Hub

Collaboration Hub connect human and digital workers, providing clear instructions to robots for automation.

What is robotic process automation (RPA)?

Robotic Process Automation (RPA) is a technology that can let human manage robots and assign tasks to them on a digital system. These robots can handle repetitive, standardized and streamlined work to benefit human workers.
The evolution of AI, especially large language model (LLMs) significantly influnces the development of RPA. Besides serving the as the executing role, AI can offer the orchestration, governance, and security assurance for deployment of enterprise-grade intelligent automation.

What is intelligent document processing (IDP)?

Intelligent Document Processing (IDP) is an ability powered by OCR, NLP, and LLMs to recognize, extract, classify, compare, and audit both structured and unstructured documents, such as contracts, invoices, and reports. By transforming paper and electronic documents into actionable structured data assets, IDP accelerates the process of converting enterprise information into organized, reusable data.

Core advantages

Leading performance
Powered by dual engines, semantic understanding via LLMs and Laiye’s proprietary OCR, our solution delivers top-tier recognition accuracy, even in complex scenarios.

‍Enterprise-grade securityCertified by international standards such as ISO/IEC 27001, ensuring 99.9% system reliability and data security.

Agile and intelligent
Zero-shot document processing, with closed-loop collaboration across departments. Human feedback fuels continuous self-learning and iteration.

Open and integrated
Natively integrated with RPA. Seamless API/MCP connectivity with 50+ business systems and AI applications for end-to-end intelligent document handling.

Collaboration Hub

Collaboration Hub

Build end-to-end automation with AI-powered low-code tool

Platform to Cooperate with Data and Robots

Icon for Feedback and optimization over time
Feedback and optimization over time

The confirmed and modified data you send to Collaboration Hub is collected as training data to improve the performance of AI models. Thus, the more you use Collaboration Hub, the more effective ML models can be.

Icon for Easily involve different roles in process
Easily involve different roles in process

Tasks can be allocated to different roles according to the executor or by redeploying. Each task owner only needs to focus on an individual task in the process .

Difference between types

Features
Human-AI collaboration
floating authorization
Human-AI collaboration
binding machine
Unattended
foating authorization
Activation
Account and Password
Activation Code
Encription Key
Internet Connection
Automation Commander

Difference between community and enterpise versions

Features
Community version
Entreprise version
Process Operation
Binding Credientials
Massive Deployment

Paradigm Shift in RPA Development

Difficulty
Traditional RPA Development
Magic Hat RPA Development
Build Development Structure
Drag-and-drop commands
Describe–Generate–Verify
Skill Requirements
Proficient in all commands
Clearly describe automation steps
Develop RPA Extensions
Professional developers
Common Developers

Multiple-channel notification

Notifications can be sent in multiple channels including WhatsApp, Line, iMessage, etc. You can pick one or several channels.

Customized user interface

More than 20 types of pre-built elements are at your fingerprints for you to build a decent interface by simply drag and drop. You can even build your own application combining the interface built with this component and automation process created.

Interactive experience

Automatically adapt to multi-device and multi-resolution displays such as mobile phones, Pads, and computers. optimizing input Optimize your experience and improve efficiency.

Differences between SaaS Version & On-premise Version

Modules
Features
SaaS Version
On-premise Version
Building Skills
FAQ
Flow Builder
Automation
Table QA
Document search
Annotation
Online Learning
Issue Management
Knowledge Mining
Preset Messaging Channel
Preset Voice Channel
Pre-built Connectors
Pre-integrate vendor
Preset Customer service
Custom Handover API
User Channel Widget
Customer experience
User Feedback
NLU Customization
Multi-Model Interaction
Dynamic Dialogue Policy
Customization
Personalized Experience
Metadata Application
Authority system
API Integration
Scalability

Differences among different types

/
Attended & floating
Attended & node-locked
Unattended & floating
Account and password
Activation code
Encryption key
Activation
Network
Need
No need
Need
Commander
Necessary
Not necessary
Necessary

Differences between community & enterprise versions

Features
Community Version
Enterprise Version
Process execution
Node-locked license
High-density deployment

Differences between community version & enterprise version

Features
Community version
Enterprise version
Foundational function
Client software update
Parameters & credentials
Real-time monitoring and screencapture
Role & department management
Open API

RPA in the future

As foundation of intelligent automation

RPA will continue to be a core tool in enterprise digital transformation. By leveraging low-code platforms, it lowers the development barrier and enables cross-system task automation. Its non-intrusive nature allows for seamless integration with legacy systems, ensuring execution of complex workflows. Meanwhile, containerization drives its evolution toward cloud-native architecture, enhancing collaboration with API-based automation.

Drive the landing of AI Agents

Digital Worker Builder: Enables graphical configuration of AI Agents with complex decision-making capabilities to support advanced automation scenarios.
Agent Interaction Hub: Integrates MCP technology to provide standardized system interfaces, allowing business users to directly trigger automation processes.
Cognitive Automation Upgrade: Combines large language models to enable natural language interaction, document comprehension, and intelligent decision-making.

New pattern of human-AI collaboration

Employee Empowerment: Frees human resources from repetitive tasks (e.g., monthly report preparation in finance accelerated by 40x), allowing focus on higher-value work.
Human-AI Collaboration: Enables natural language interaction through chatbots and smart forms, automatically triggering manual intervention when exceptions (like invoice issues) arise.
Democratized Automation Skills: Empowers business users to build automation workflows independently, with a low-code approach validated by an 800,000-strong developer community.

RPA center of excellence

The RPA center of excellence (CoE) is a cross-functional team that consolidates best practices in RPA deployment, standardizes data interfaces and operation models, and drives enterprise-wide automation at scale.
For the enterprise: Enhances operational decision-making, unlocks data value, and reduces the cost of repetitive tasks.
For employees: Empowers staff to develop RPA skills, boosting productivity and creativity.

IDP in the future

Cogntive automation

Driven by large language models, semantic understanding of documents evolves toward decision-making analysis, enabling a closed-loop decision cycle, from clause impact analysis, cost simulation, to actionable recommendations.

Fusion of multiple models

Enables joint analysis of text, images, and tables to generate actionable business insights. Breaking the limitations of single-modal processing, it builds an integrated analysis pipeline, from documents to seals, signatures, and data tables.

Real-time data bank

Connects with enterprise data asset management platforms to accelerate the structuring of data resources (“into the table”). Builds a value chain from document data, to asset valuation, and to business insights.

How can we help you do better and be better ?