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Transform patient care with Intelligent Automation

As demand for services increase, healthcare systems around the world are coming under enormous pressure. Free your healthcare workers and administrators from menial, resource-intensive tasks, and enable them to focus on what’s most important — their patients.

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On average, Laiye's customers see :

Cost reduction
Accuracy rate
Error rate
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Use cases ready to work for your Healthcare operations

Leverage our library of use cases for the retail industry to quickly start automating processes that are slowing you down and losing your customers.

Patient Appointment Registration  Use case Icon

Patient Appointment Registration

Learn how bots can help to automate and expedite patient registration and appointment-making.

Personalized assistance Use case Icon

Personalized assistance

Learn how bots can help you provide each traveler with their own personal travel agent, from booking process questions to modifying travel plans.

Instant results Use case Icon

Instant results

Discover how our bots can provide you with instant results.

Multi channels support Use case Icon

Multi channels support

Discover how bots can provide customers with real-time customer service on their favorite channels.

Processes streamlined Use case Icon

Processes streamlined

Discover how bots can help reduce the number of requests reaching your customer service team by up to 60%.

Deflect More Requests Use case Icon

Deflect More Requests

Discover how bots can extract and read staff’s information to monitor and confirm attendance.

Complement with Human Use case Icon

Complement with Human

Some requests need a human touch. Discover how bots help to prequalify and route complex requests to your support team.

Keep agents engaged and productive Use case Icon

Keep agents engaged and productive

Discover how our travel bots can allow human agents to focus on resolving complex or urgent issues, keeping them more engaged and productive.

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How AstraZeneca used Intelligent Automation to save thousands of work hours

AstraZeneca engaged Laiye to enable smart consultation and revitalize the AstraZeneca compliance team.

AstraZeneca used to rely on a team of 12 employees to ensure compliance with regulatory requirements. The team had to fulfil online consultations for more than 8,000 medical representatives and handle a large volume of repetitive questions.

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The result
The intelligent solutions ensure handling queries with an accuracy rate of over 90% and a trigger rate of 98% for intelligent recommendations. The entire set-up and polishing process took only three months and yielded over 50% reduction in costs.

Success guaranteed, or your money back

Laiye is the first Intelligent Automation platform to offer a risk-free incentive to retailers looking to successfully implement automation and digital transformation in their business.

We work with you to determine what results you want to achieve and will refund 100% of the value of the software license fees if your business goals are not achieved within an agreed time frame.

How can we help you do better and be better ?