Are Chatbots your weakest link?

March 04 2022

The right chatbot can make or break a business. Customers generally loathe brands with poor chatbots. On the other hand, the improvement from a smart chatbot implementation can increase upsells, cross-sells and the ultimate business win, brand loyalty.

4 Common Challenges of Implementing Intelligent Automation and How to Solve Them

February 25 2022

With the right tools, knowledge and support, the challenges of implementing new technology can easily be overcome – even when it’s something as game-changing as Intelligent Automation (IA). The result is a healthier, more agile and resilient business ready to kick on to greater success. In this article, we look at some of the common challenges of implementing IA and how to solve them.

4 Ways Of Using Intelligent Automation To Tackle Key Challenges In The Healthcare Sector

February 25 2022

We shortlist the key challenges faced by healthcare institutions and recommend solutions powered by Intelligent Automation (IA) that they can take to build a resilient healthcare system.

How AstraZeneca Automated and Cut Cost For Compliance Consulting By 50% With Laiye

February 25 2022

AstraZeneca looked to Laiye’s Intelligent Automation solutions to circumvent all of the issues and challenges to help plug these gaps and bring their business to the next level.

The Shift to Intelligent Automation, Away from Legacy RPA

February 07 2022

There are legacy vendors in this space that have successfully grown the RPA business category over the past decade. They have done so by promising that their bots will transform your enterprise. But these rules-based and deterministic bots can only automate a single process. Most importantly, they can’t think for themselves. Only when you power bots with AI skills can you successfully transform a business end to end.

How To Build A Future-Ready Workforce With Intelligent Automation

January 19 2022

With technological advancements taking speed and the global pandemic pushing the rapid adoption of digital technologies by several years, it has changed how employees and employers view work and the workplace. Here are a few ways businesses can build a future-ready workforce with IA.

The future is hard to predict, even for AI vendors

December 29 2021

A man ahead of his time, Albert Einstein, wittily described predictions as hard, “especially about the future”. You would never guess this from the sheer volume of tired predictions surfacing, very predictably, at this time as we enter the new year.

Generating Value with Intelligent Automation in Times of Change

December 22 2021

From retail to healthcare and logistics, the potential applications for Intelligent Automation (IA) are wide-ranging. It can be as simple as taking on mundane, repetitive tasks, freeing up staff to take on more creative work elements, or integrating end-to-end custom-built automation to solve complex business challenges.

6 Ways AI and Robotics Are Transforming Healthcare

December 22 2021

Perhaps more than any other industry, even the slightest mistake or inaccuracy in healthcare can cost lives, money and time. A Medliminal Healthcare Solutions study found that 80% of US medical billings contain at least minor errors — creating unnecessary annual health care spending of $68 billion. Intelligent automation (IA) can support the work of humans when it comes to problem-solving and preventing oversight, delivering massive cost savings to medical organizations and hospitals.