Laiye Recognized in the Everest Group’s 2026 Agentic Process Automation Platform PEAK Matrix® Assessments
Laiye has been named a Major Contender in Everest Group’s 2026 Agentic Process Automation Platform (APAP) PEAK Matrix® Assessment, earning recognition in both the APAP and Full Suite APAP reports.
Everest Group, a leading global research and consulting firm focused on business and technology services, has published its Agentic Process Automation Platform (APAP) PEAK Matrix® Assessment 2026 and Full Suite APAP PEAK Matrix® Assessment 2026. Laiye’s inclusion in both assessments reflects its continued innovation in agentic process automation and its growing role in the global market.
Agentic Process Automation (APA) is the next evolution of enterprise automation
As enterprise processes grow more complex and intelligent transformation deepens, automation is accelerating from traditional rules-based models toward AI-enabled, agentic, and outcome-driven transformation. In its 2026 assessment, Everest Group evaluates Agentic Process Automation Platforms (APAP) as a distinct category, separate from traditional RPA and BPM assessments. The report finds that agentic process automation now operates under a structurally different delivery model: agents coordinate tasks, interpret context, and execute decisions, integrated with process orchestration, cognitive automation, process intelligence, and governance to deliver measurable business outcomes.
Everest Group is one of the most influential research and advisory firms in global technology and business operations, and its PEAK Matrix® assessment framework is known for being rigorous, objective, and data-driven. This year's assessment evaluates vendors across Market Impact and Vision & Capability, covering market adoption, portfolio mix, value delivered, vision and strategy, intelligent automation capabilities, cross-platform capabilities, services and support, and commercial models. Ultimately, 29 APAP vendors and 15 Full Suite APAP vendors were included, providing an authoritative reference for enterprises selecting intelligent automation platforms.
Turn your automation into enterprise assets
Laiye has pioneered Agentic Process Automation (APA) as an approach that combines the adaptability of AI agents with the reliability and governance required for enterprise operations.
Traditional robotic process automation (RPA) typically relies on manually configured rules and workflows. Laiye’s APA approach introduces AI agents throughout the automation lifecycle, helping generate, test, and maintain automated workflows while retaining deterministic execution, validation, and enterprise-grade governance.
The result is an approach designed to make automation more adaptable without sacrificing predictability, auditability, or control. Rather than relying on opaque, fully autonomous execution, Laiye aims to combine agent-driven flexibility with the safeguards enterprises need to deploy automation in critical business processes.
The business impact can be tangible. In the bank statement download and reconciliation use case, Laiye reports reducing delivery time from approximately two days to half a day, while lowering maintenance effort by around 80%.
The Laiye Digital Workforce is built for enterprise-scale Adoption
The report notes that enterprise automation is moving from standalone initiatives toward integrated programs—combining process orchestration, agentic AI, cognitive automation, process intelligence, and governance. In line with this trend, Laiye's Agentic Digital Worker Platform uses a three-layer architecture—"Skills layer as the foundation, Execution layer for wide deployment, and Control plane for governance at scale"—bringing these capabilities together into one deployable, governable system:
- Skills Layer — APA, ADP, and ACX: Equips agents to automate business processes, process documents, and deliver customer experience.
- Execution Layer — Laiye Worker: A desktop AI agent that helps employees manage multistep tasks, maintain context, and collaborate with AI agents, with human oversight where needed.
- Control Plane — Laiye Shifu: Centralizes agent and skill management, permissions, resource usage, and security policies to support governed, scalable deployment.
Looking ahead, Laiye will continue to advance its Digital Workforce and work with customers and partners to help organizations unlock the value of AI agents in everyday work. Guided by its vision to empower everyone with AI agents, Laiye aims to help enterprises move beyond traditional process automation toward a more adaptive, reusable, and governed model of work.
Explore Laiye APA to discover how it can help your organization
