How RPA Could Transform the H2R Processes?


Human Resources Department (HRD) is in charge of all the tasks along the Hire-to-Retire (H2R) process. The majority of these processes are highly manual, repetitive, and time-consuming. This high degree of dependence on work-intensive processes is costly and inefficient and can often result in high error rates or even compromise compliance levels.


In a recent study on “What is paper usage in the following processes?” The results were as follows:


It means that most organizations have not yet moved down the path of HR automation, creating huge inefficiencies and risks in tasks like adequately managing the needs of the current workforce, maintenance of company culture, managing employee disputes, recruiting the right people to fill personnel gaps, report preparation, etc. In addition, HR processes are surrounded by a lot of legal risks, more than many other business processes.

In this blog, we explain how RPA will create a more human-centric HR profession and workplace and how it turns human resource managers to employee-experience builders.

Application Response & Candidate Shortlisting

The process of screening resumes and online application forms evaluation to identify the right candidates and generate a shortlist of those to invite for an interview is a very time-consuming process. Statistics show that one single hire is estimated to take a total of almost three working days of a recruiter's time on average.

RPA bots can gather and screen resumes and online application forms, do thorough background verification checks, and compare the info against all relevant job vacancies based on the predefined rules.

Offer letter administration

Creating, sending, and monitoring the return of specific documents for the selected candidate has multiple dimensions, as the content of the offer letter must be well-tailored to the particular selected candidate, and also it needs to comply with different sets of regulations (company, law, etc.). Manually checking all the data against diverse databases and regulations makes verification and cross-checking a time consuming and error-prone task.

RPA bots will swiftly gather all the needed information and check the data against regulations automatically. In addition, RPA would craft offer letters for your new employees and send them with high accuracy and without any delay. This will ease the pressure on the HR department and reduce the operating cost.

New Hire Set-Up and Onboarding

When a new candidate accepts the job offer, data from several systems must be coordinated to create a new user account, an email address, access rights for applications’ mailing lists and systems, and all the necessary IT equipment has to be requested and ordered.

RPA bots will streamline this process and create the accounts automatically. RPA bots make the necessary preparation for the new equipment by orchestrating multiple parties and systems involved in this process.

Attendance Tracking

Manual revision of employees’ time records on a daily basis is not a viable option on a large scale. In addition, collecting the information on labor standards and overtime regulations and checking every single record for compliance with these regulations makes this a time-consuming task.

RPA bots will revise the employees’ time records, check its compliance with the regulations, generate a report, and send it to the HR department for further investigation.

Payroll Management

Payroll can be considered as a perfect example of a repetitive, monotonous task that companies can’t forgo it. It can involve large amounts of data entry, which could often lack integrity or visibility, and this results in high error rates or even compromises the compliance levels.

RPA bots can take care of data extraction and data entry tasks and handle the payroll management swiftly and without any error. This results in instant and error-free payments that have a positive impact on employees’ satisfaction.

In Summary

RPA bots can be implemented to assist the HR department in all H2R processes. This will reclaim at least 40% of your HR professionals' time. In addition, RPA automation will reduce the operating cost and risk of errors while increases the employees’ productivity and satisfaction by streamlining processes.

About Laiye

Laiye, founded in 2015 by Ivy League Ph.D. graduates, is committed to being a leading Smart Robot platform with global influence in the era of human-robot collaboration. Our portfolio of high-quality, secure products and services covers RPA+AI Solution, including Laiye UiBot (An RPA product), Wulai (An enterprise chatbot platform), and Xiaolai (A companion robot). Join us on LinkedIn, follow us on Facebook, or visit us at

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